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News release


Jones Lang LaSalle appointed to manage Property Services across Qantas Australian operations

The extensive portfolio in excess of one million square metres covers 29 locations around Australia and includes corporate office, terminal, catering, freight and lounge facilities management services

​AUSTRALIA, 6 AUGUST 2012 – Jones Lang LaSalle announced today it had signed an agreement for the provision of Property Services to Australia’s largest domestic airline, Qantas.

The initial five-year contract appoints Jones Lang LaSalle as the Managed Services Provider for most of the Qantas property portfolio across Australia, with the exception of some specific Qantas business operations.
The extensive portfolio in excess of one million square metres covers 29 locations across Australia and includes both airside and landside operations, encompassing airport terminals, catering, freight lounges and corporate office facilities management services.  Jones Lang LaSalle will also provide property services to retail outlets within the Qantas Domestic Terminals in Sydney, Melbourne, Perth and Brisbane.
Under the partnering agreement, Jones Lang LaSalle will provide Qantas with integrated property services, including facilities management​, real estate management, risk management, financial transactions processing and reporting. It will result in a co-located team of Qantas and Jones Lang LaSalle’s Corporate Solutions Division at the airline’s Mascot Headquarters.
Stephen Conry, CEO of Jones Lang LaSalle Australia said, “Our role will help Qantas focus on its primary  business services and further strengthen its position in the Australian market as the largest domestic and international carrier.
“Qantas is a great company and an iconic Australian brand. We are proud to partner with them.
“The signing of this agreement with Qantas in Australia is a significant milestone for our business.  It consolidates Jones Lang LaSalle’s position as a dominant corporate property advisor to large institutions in Australia, Asia-Pacific and globally.
“Supporting major Australian corporates with the provision of facilities management services is a growing market sector and we see continued opportunities for growth. 
“Most businesses in the current environment are focused on efficiencies and core service delivery. We help deliver that and see a growing need for this service,” said Mr Conry.
Chris Hunt, Head of Integrated Facilities Management (IFM) Australia for Jones Lang LaSalle said, “We are looking forward to a strong working alliance with Qantas.”
“As part of a tailored property services solution for Qantas, our specialist Integrated Facilities Management team will partner with Qantas to support their core business and allow them to continue to focus on what they do best for their customers, as we use our expertise to manage their property portfolio to enhance their business operations.
“This important contract further strengthens Jones Lang LaSalle’s position in the Australian market as the only service provider that combines property and facilities management expertise with national, regional and global capabilities for our clients,” said Mr Hunt.
Head of Business Development for Integrated Facilities Management at Jones Lang LaSalle, Alisa Goodyear said,  “As part of our agreement, Jones Lang LaSalle will provide Qantas with a common technology platform for all its properties, while also providing integrated service teams co-located with the Qantas Property  team to provide a seamless ‘one-team’ approach to supporting day-to-day operations.”