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News release


Jones Lang LaSalle wins major Federal Government property services contracts

Consistency of service and efficiencies from a single outsourced property manager for Centrelink, Medicare Australia and Department of Human Services portfolios

SYDNEY, 13 MAY 2009 – Global commercial property services firm, Jones Lang LaSalle, has won the national property services contract for Centrelink, Medicare Australia and the Department of Human Services, which collectively is the largest commercial Commonwealth Government property portfolio in Australia.
The contract represents a combined portfolio comprising approximately 740 tenancies and a total portfolio size of 760,000 sqm Net Lettable Area (NLA).
Stephen Conry, Head of Jones Lang LaSalle in Australia said the appointment to manage the property portfolio on behalf of the three Government agencies reflected the desired consistency of services and efficiencies provided to the Government by a single, outsourced property manager such as Jones Lang LaSalle.
“We will be able to use the processes and procedures we have successfully developed through our twelve years’ experience working with a range of Commonwealth Government agencies, in particular our long-term work for Centrelink, and deploy them across Medicare Australia and the Department of Human Services, creating a consistent and highly efficient property services platform for the Commonwealth Government,” he said.
Jones Lang LaSalle was the incumbent service provider for Centrelink, having managed its portfolio for the past seven years, but will take up property services for Medicare Australia for the first time. The Department of Human Services previously serviced property requirements internally.
“These appointments further strengthen the firm’s proven expertise in providing property services to Commonwealth Government clients, particularly as it follows recent appointments by other Government departments such as the Department of Immigration and Citizenship,” Mr Conry said.
Jones Lang LaSalle was selected for this latest significant Government property portfolio following a competitive tender. Under the agreement, Jones Lang LaSalle will provide a range of property-related services, including administration and management of leasing, facilities, energy, finance, help desk and procurement.
Over the past twelve years, Jones Lang LaSalle has worked with a number of the largest Commonwealth Government agencies, providing national property services for their large and diverse property portfolios and bringing cost savings, high standards of service and advice, consistencies and efficiencies to the serviced agencies.
Andrew McColl, National Director, of Jones Lang LaSalle’s Integrated Facilities Management, said the appointment had cemented Jones Lang LaSalle’s position in the market as a leading provider of property and facilities management services within the Government sector.
“These major new Federal Government contracts build on the firm’s strong platform of Government clients having also been appointed to the Department of Immigration and Citizenship (DIAC) late last year with a long-term property services contract to manage 42 properties around Australia.
“This latest Government appointment is significant and it demonstrates the strength of our firm’s specialised capability within the outsourced Commonwealth Government property market built up over our twelve years of service in this sector.
“These latest appointments also follow quickly from other recent successes this year, including our appointment in February to take over the national contract for Woolworths’ 20 shopping centres - taking our total portfolio of shopping centres under management in Australia to over 100.
“It also follows our appointment in March to provide integrated facilities management for Ericsson for their 14 sites in Australia and New Zealand as well as our commencement of facilities management for IBM’s properties totalling more than 209,000 sqm across Australia and New Zealand, which commenced late last year,” Mr McColl said.

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