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Facility Management

Our Integrated Facilities Management teams consistently increase the productivity of your real estate portfolio by reducing costs, minimising risk and increasing end-user satisfaction.

W e drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table. Because we customise our model to suit your needs, we enable you to respond to changing business requirements and give you confidence in achieving your desired outcomes by backing our ability to deliver results.

We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform.

Our low-cost processing centres located throughout Asia deliver central functions such as scheduled and unscheduled maintenance, accounts payable and lease administration.

Our professionals can provide the following core services:

Engineering Services
HVAC
Electrical
Lifts
Plumbing
Energy
Utilities
Workplace Solutions
Reception
Mail
Reprographics
Catering
Transport
Concierge
Archiving
Soft Services
Janitorial
Cleaning
Landscaping
Security
Space/Occupancy Services
Minor projects
Space planning
Moves/adds/changes
Headcount tracking

 

Our track record

  • 740 facilities management professionals in Australia
  • More than AU$4.3 billion operating expenses under management in 2015
  • 60 IFM clients in Australia
  • Over 10 million sqm of space under management
  • Comprehensive technology platform using tools like JD Edwards and 360Facility.
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News and research

Future of work and workplace Is humanity the future architect? The future of CRE outsourcing
The workplace is changing. Quickly. The workers of tomorrow will be on the move, working as freelancers where the quality of their working environment will be a key determinant in their choice of employer. So how can corporates attract and retain key talent? By curating a workplace experience that creates social engagement and human interactions.

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JLL and TEDxSydney partnered in 2016, to discover what would drive our workplaces, buildings and cities in the future. What we discovered was a strong focus on human connections and how they will ultimately shape the future of real estate.

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Leading organizations are now developing strategic partnerships with their IFM providers to improve overall productivity and profitability, while also elevating the employee experience in their facilities. Are you ready to join them?

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Mind the Data Gap: Aspiration vs reality in Corporate Real Estate The journey to outsourcing 4.0 Reconciliation Action Plan (RAP)
Forrester has found strong interest in data and analytics globally and across all industries. Firms are becoming increasingly aware of the value of data in addressing customer demands and expectations, increasing operational efficiency, and responding to ever-changing market dynamics.

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Learn about the evolution of real estate outsourcing from service provider to aligned advisor focused on the end user and business outcomes.

Watch the video
Our RAP sets out our key objectives under the central themes of relationships, respect and opportunities. It demonstrates how we can maximise outcomes for Aboriginal Australians and Torres Strait Islanders.

Click here to view​
     

Awards

2016 FM Industry Awards for Excellence 2016 FM Industry Awards for Excellence  
 
Diversity Award – Kelli Jansz

Collaborative Partnerships Award – EvolveFM  
2016 IFMA Awards of Excellence 2016 Frost & Sullivan Best Practices Award  
 
Asia Pacific Best Managed Facility of the Year Asia Pacific Facilities Management Company of the Year