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Facilities Management

Our Integrated Facilities Management teams consistently increase the productivity of your real estate portfolio by reducing costs, minimising risk and increasing end-user satisfaction.

We drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table. Because we customise our model to suit your needs, we enable you to respond to changing business requirements and give you confidence in achieving your desired outcomes by backing our ability to deliver results.

We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform.

Our low-cost processing centres located throughout Asia deliver central functions such as scheduled and unscheduled maintenance accounts payable and lease administration.

Our professionals can provide the following core services:

Engineering Services
Workplace Solutions
Soft Services
Space/Occupancy Services
Minor projects
Space planning
Headcount tracking


Our track record

  • 800 facilities management professionals in Australia
  • Over 10 million sqm of space under management
  • 100+ IFM clients in Australia
  • Comprehensive technology platform using tools like Corrigo, 
    ​JD Edwards and 360Facility.
​ ​

News and research

Workplace – powered by human experience The Human Revolution: What will matter most in 2030? The future of CRE outsourcing
A place of work is far more than a property. It is a living environment that helps individuals and businesses craft and experience a better fusion of life and work.
Our latest report, Workplace: Powered by Human Experience, delves into how Australian employees feel about their workplace and explores the three key areas that you need to address to provide the best experience for your workers: Engagement, Empowerment and Fulfilment.

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Earlier this year we partnered with TEDxSydney to explore how today’s game changers will impact our cities, workplaces and the built environment between now and 2030. We surveyed over 260 people from across the TEDxSydney and JLL communities to find out what the future holds.

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Leading organisations are now developing strategic partnerships with their IFM providers to improve overall productivity and profitability, while also elevating the employee experience in their facilities. Are you ready to join them?

Download report
Top 10 Global Corporate Real Estate (CRE) Trends The journey to outsourcing 4.0 Reconciliation Action Plan (RAP)
From rapidly changing workforce environment to flexspace, wellness, humanization and much more; the report delves deeper into key issues that affect modern workplaces and have the potential to significantly influence the decision making of top management.

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Learn about the evolution of real estate outsourcing from service providers to aligned advisor focused on the end user and business outcomes.

Watch the video
Our RAP sets out our key objectives under the central themes of relationships, respect and opportunities. It demonstrates how we can maximise outcomes for Aboriginal Australians and Torres Strait Islanders.

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2017 FM Industry Awards for Excellence 2017 FM Industry Awards for Excellence  
Young Achiever of the Year – Ebony Elliott

JLL recognised for Excellence in FM for Government and Special Purpose  
2016 IFMA Awards of Excellence 2016 Frost & Sullivan Best Practices Award  
Asia Pacific Best Managed Facility of the Year Asia Pacific Facilities Management Company of the Year