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Facilities Management

Our Integrated Facilities Management teams consistently increase the productivity of your real estate portfolio by reducing costs, minimising risk and increasing end-user satisfaction.

We drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table. Because we customise our model to suit your needs, we enable you to respond to changing business requirements and give you confidence in achieving your desired outcomes by backing our ability to deliver results.

We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform.

Our low-cost processing centres located throughout Asia deliver central functions such as scheduled and unscheduled maintenance accounts payable and lease administration.

Our professionals can provide the following core services:

Engineering Services
HVAC
Electrical
Lifts
Plumbing
Energy
Utilities
Workplace Solutions
Reception
Mail
Reprographics
Catering
Transport
Concierge
Archiving
Soft Services
Janitorial
Cleaning
Landscaping
Security
Space/Occupancy Services
Minor projects
Space planning
Moves/adds/changes
Headcount tracking

 

Our track record

  • 800 facilities management professionals in Australia
  • Over 10 million sqm of space under management
  • 100+ IFM clients in Australia
  • Comprehensive technology platform using tools like Corrigo, 
    ​JD Edwards and 360Facility.
​ ​

News and research

Workplace – powered by human experience The Human Revolution: What will matter most in 2030? The future of CRE outsourcing
A place of work is far more than a property. It is a living environment that helps individuals and businesses craft and experience a better fusion of life and work.
Our latest report, Workplace: Powered by Human Experience, delves into how Australian employees feel about their workplace and explores the three key areas that you need to address to provide the best experience for your workers: Engagement, Empowerment and Fulfilment.

Learn more
Earlier this year we partnered with TEDxSydney to explore how today’s game changers will impact our cities, workplaces and the built environment between now and 2030. We surveyed over 260 people from across the TEDxSydney and JLL communities to find out what the future holds.

Learn more
Leading organisations are now developing strategic partnerships with their IFM providers to improve overall productivity and profitability, while also elevating the employee experience in their facilities. Are you ready to join them?

Download report
     
Mind the Data Gap: Aspiration vs reality in Corporate Real Estate The journey to outsourcing 4.0 Reconciliation Action Plan (RAP)
Forrester has found strong interest in data and analytics globally and across all industries. Firms are becoming increasingly aware of the value of data in addressing customer demands and expectations, increasing operational efficiency, and responding to ever-changing market dynamics.

Download report
Learn about the evolution of real estate outsourcing from service providers to aligned advisor focused on the end user and business outcomes.

Watch the video
Our RAP sets out our key objectives under the central themes of relationships, respect and opportunities. It demonstrates how we can maximise outcomes for Aboriginal Australians and Torres Strait Islanders.

Click here to view
     

Awards

2017 FM Industry Awards for Excellence 2017 FM Industry Awards for Excellence  
 
Young Achiever of the Year – Ebony Elliott

JLL recognised for Excellence in FM for Government and Special Purpose  
2016 IFMA Awards of Excellence 2016 Frost & Sullivan Best Practices Award  
 
Asia Pacific Best Managed Facility of the Year Asia Pacific Facilities Management Company of the Year