2024 Financial Services Trends to Watch

5 trends that will shape the banking industry and its workspaces

February 05, 2024
  • Sarah Bouzarouata
  • Amber Schiada

The increasing global competition for technology talent within the financial services industry requires a strategic recalibration toward operational efficiencies and a deep understanding of emerging talent's workplace preferences. Successful incorporation of technologies like artificial intelligence (AI) can profoundly impact an organization’s business transformation and their commercial real estate utilization and portfolio strategy. However, there is still uncertainty around the risks associated with the impact of AI in a highly regulated industry and what the scale of transformation will be.

Simultaneously, traditional bank branches and wealth management paradigms are undergoing redefinition as a new wave of affluent clients emerges and requires a distinct customer value proposition.

Amidst an evolving regulatory landscape, the industry faces a critical juncture in transitioning toward net-zero carbon operations while grappling with limited access to green building stock. By 2030, demand for premium green space will outstrip supply in eight major U.S. cities by 75%. Moreover, securing this space will be competitive as the financial services industry has the most space requirements for future green supply in the next several years, and pricing for prime product continues to increase to new heights.

Learn how to prepare for these shifts by downloading and exploring the five trends driving the financial services industry in 2024:

  1. The race for tech talent

  2. Portfolio and space resiliency

  3. The new bank branch and wealth management office

  4. Net Zero Carbon: the cost of waiting

  5. AI application in CRE

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