Property and asset management

Services

Property & asset management
Operations and risk management
Financial management, lease admin and reporting
Experience
ESG
Technology

Our integrated technology solution works across the complete real estate lifecycle

Our integrated technology solution works across the complete real estate lifecycle

Commercial management

Outsource your property and asset management services to reduce operating costs and integrate amenities, services and sustainability programs by utilising our comprehensive range of professional, financial and IT related services.

Retail management

Transform your retail centre to be experience-led – engaging customers, retailers and the community. With a focus on centralized marketing, technology and sustainability – we turn retail centres into destinations.

Industrial management

Tailored solutions that maximise the value of your industrial assets and ensure efficient and compliant operations.

Residential management

Turn spaces into places with our experienced residential team. Specialists across build to rent, building and property management, we can service all residential management needs.

Flex space

Increase workforce agility, portfolio flexibility and space utilisation with on demand workplace strategies such as coworking and shared spaces.

Asset enhancement

Identify actionable, high impact opportunities to increase energy efficiency, reduce costs and achieve green building ratings.

Engineering and operations

Run efficient buildings, ensure tenant productivity and reduce costs, risks and environmental impact.

Smart buildings

Introduce technology and connect systems to enhance the productivity of buildings, workplaces and people.

24/7 customer service centre

A comprehensive and scalable service for managing customer service requests and fault reports, enabling detailed, real-time ticket tracking, performance analysis, workflow and automation.

Project management

Building refurbishments and service upgrades represent a significant investment in raising the performance and long-term value of commercial, industrial and retail property assets.

Procurement

We view procurement as a whole- of-life contract process. From initial sourcing and cost savings, to establishment, to ongoing management and review of risk and compliance.

Financial management

We provide effective budgeting, accurate accounting and strategic financial planning to optimise revenue, control expenses and maximise the return on your investment.

Lease administration

Centralise lease management to mitigate risk and make sure you comply with accounting regulations.

Reporting

Our integrated technology solution works across the complete real estate lifecycle including portfolio planning, lease administration, risk management, facilities management and more.

Benchmarking

Benchmark your building or portfolio against similar companies and portfolios worldwide.

Compliance

Understand obligations and risks and enact processes to comply with relevant regulations.

Experience management and tenant relations

Engage your tenants and workforce by creating a bespoke experience in your space.

Marketing and placemaking

Gain a deeper understanding of who your customers are, develop and implement a strategic marketing plan and bring your assets to life through space activation, planning and management.

Creative Solutions

We have an enormously talented design team who can reimagine or enhance your brand.

Digital Strategy and Implementation

Defining and implementing the right digital tools and initiatives to drive growth and achieve business objectives.

PR and Content

Whether it’s campaign promotion, media coverage, press releases or content creation – our talented writers will craft a story that highlights your assets strengths and shines a spotlight on your initiatives, events, services and more.

Energy and sustainability

Translate your sustainability objectives into action with our end-to-end suite of solutions.

Sustainable operations

Establish and manage strategic energy and sustainability programs across your portfolio.

Asset enhancement

Identify actionable, high impact opportunities to increase energy efficiency, reduce costs and achieve green building ratings.

Acumen

An online integrated digital reporting and analysis platform for use anytime with the structure and scalability to incorporate data from any system, in any country.

Financial Management

Central solution to integrate core real estate operations from property management to accounting, managing the entire real estate lifecycle and facilitating active management of our client’s portfolio.

Tenancy Management

Provides an overview of leasing activity, occupancy, and upcoming expiries, enabling users to see the outcome of tenant retention programs and leasing campaigns.

Building Management System

Proprietary building management system for physical building asset management, planned and reactive maintenance and tenant service requests.

Contractor Management

Web-based contractor pre-qualification and induction tool to meet health and safety (WHS) obligations. This comprehensive management platform assesses the insurances, licenses and health and safety capability of all the contractors we engage.

Visitor Access Management

Our contractors required to log into the site using our visitor access management system. This system interfaces with our contractor management system to ensure the contractor is properly prequalified and inducted.

Compliance

Our compliance software solution automates all steps in the compliance management process, tracking responsibilities and due dates for legal and non-legal compliance obligations.

Sustainability

Our proprietary sustainability platform, Canopy, combines our expertise and sustainability services with an industry–leading technology solution to deliver detailed sustainability performance information.

Remote monitoring and analysis

The Command Centre, powered by JLL is a remote monitoring and analysis platform. It is a combination of technology and JLL’s best minds working together to monitor, analyse and fine tune the engineering systems, energy performance, risk management, occupation and security within a building.

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